NMAS Review Survey open now!

The NMAS Review Team are pleased to announce that the NMAS Review Survey is now open from 14 February – 4 March 2022.

The NMAS Review Survey is the important final stage of our consultation process for the current review of the National Mediator Accreditation System (NMAS). The Mediator Standards Board (MSB) will conduct further consultation in response to the recommendations arising out of the review.

Who can answer the survey?

This survey is designed for the entire dispute resolution community. We need your help to extend the invitation to people or organisations in your network. With your support, this survey has the potential to be one of the largest data gathering processes of its kind ever attempted in Australia, and will make an important contribution to the field of industry-based research into dispute resolution.

As academics, we all know that the the more people who answer the survey the more robust the data will be. We want all stakeholders to be represented — practitoners, organisations, academics, users — anyone with an interest in dispute resolution can make a valuable contribution. Consider distributing the invitation to your students who are participating in ADR subjects, members of committes (e.g. ADRAC, The Alernative Dispute Resolution Committee, etc.) lawyers who work with mediators, other academics, mediators and other non-determinative dispute resolution practitoners.

What is in the survey?

The NMAS Review Survey considers the current Approval and Practice Standards for NMAS accredited mediators (the Standards), the technical and structural elements of the NMAS (the System), as well as other areas for further investigation that have arisen from consultation so far. 

The survey was developed in response to consultation and designed using a well-established methodology for the development of standards. Analysis of the survey will inform recommendations made to the MSB in relation to the review of the current NMAS.

The survey is made up of two parts:

Part 1: The Professional Practice Standards

Everyone who participates in the survey is asked to complete this section. It will take approximately 60 minutes to answer all of Part 1.

Part 2: The Approval Standards and System

We encourage everyone to complete this section. MSB Member Organisation hold specific responsibilities under the NMAS and will be automatically directed to complete both Parts 1 & 2. All other participants will be given the option to complete Part 2. It will take approximately 30 minutes to complete.


We anticipate that you may have questions. The NMAS Review Survey may look unlike any survey you have completed before — and there are several reasons for this.

For FAQs and a recording of recent NMAS Review Survey Information Session hosted by Mediation Institute, please visit NMAS Review Survey FAQs.

Thank you all for your support with the NMAS Review.

The NMAS Review Team


2 thoughts on “NMAS Review Survey open now!

  1. Hi Seema
    I am assuming this is the link for the survey for all members now?

    Kind regards,


    Amanda Dollman


    Marketing and Communications Manager
    Resolution Institute

    T +61 2 9251 3366 F +61 2 9251 3733





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    Concepts, ideas and material in this email or its attachments remain the property of Resolution Institute. The email or its attachments may also contain information that is confidential and privileged, and intended only for the addressee. You must not use, disseminate or copy this information without prior written consent of the sender. If you have received this email in error please notify Resolution Institute immediately.



    • Hi Amanda,
      All accredited and previously accredited mediators were sent an email last week from Survey Monkey. The invitation may have landed in your junk. Never fear! You can absolutely use the link in the NMAS Hub that is in this blogpost. if you have any difficulties contact us at nmasreview@resolutionresources.com.au and we will sort you out.
      Emma-May Litchfield
      NMAS Review Team


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