Mind the Gap! *NEW* Findings on Practical Legal Training in NSW

Although the legal profession prides itself on rigorous training and high standards, recent research reveals a gap between education and practice.

On 9 April 2025, the New South Wales Legal Profession Admission Board (LPAB) released a research report conducted by Urbis that examined Practical Legal Training (PLT) in NSW (the report). This report offers crucial insights for legal educators, practitioners, and the profession as a whole as it provides a view of the current landscape of legal education.

The Graduate Perspective

Most interestingly, 1 in 3 PLT graduates (33%) did not agree that the coursework was useful and that the course lacked deep relevance to legal practice. Direct feedback included comments like:1

“The core and elective subjects were not particularly helpful for my career”

“… it is difficult to grasp what each subject is intended to achieve”

Many characterised their PLT experience as merely a “box-ticking” exercise, which is gravely concerning considering the program is designed to bridge the gap between academic learning and professional practice. The purpose of PLT is to prepare future lawyers with the knowledge and skills required to practice competently and confidently, though feedback signifies otherwise.

Further, graduates reported that professional experience gained as paralegals or in other legal roles proved more valuable than the coursework itself. This practical exposure apparently delivered what formal PLT could not.

Though this was not a shared experience for all. Some respondents reported inadequate supervision, including being stationed to complete mundane administrative tasks or working under difficult supervisors.

In particular, one participant highlighted the challenges that would typially be faced by ‘first-generation’ lawyers–those who lack established connections within the legal profession–and described witnessing exploitative practices, power imbalances, absent quality control, and a lack of accountability.

The Supervisor Perspective

On the other hand, the supervisor perspective appears to be equally troubling. Over 2 in 5 PLT supervisors (42%) expressed dissatisfaction with the practical legal skills demonstrated by graduates. Even more concerning, 4 in 5 reported that graduates frequently required support to complete basic tasks and that they were not adequately prepared for workplace realities. Supervisors were particularly blunt in their feedback, with some commenting that graduates:2

“… [were] not up to the standards in private practice compared to [those] before the pandemic”

“… [were] unable to construct a sentence, have no idea what a title deed is, how to put together a brief, answer the phone, address an envelope, construct a cogent argument or conduct legal research”

Yikes… the latter response particularly raises some alarm bells to say the least. However, the quality of work will naturally vary from person to person, as one supervisor identified.

Furthermore, and somewhat optimistically, many supervisors explained that essential skills were ultimately better taught “on the job”, particularly in small or ’boutique’ firms. This suggests that graduates who receive proper guidance early on in their careers can develop the necessary practical skills effectively regardless of any deficiencies or challenges they might face in their formal studies or training.

An Extension of an Invitation

On 14 April 2025, the Honourable Andrew Bell, Chief Justice of New South Wales, issued a statement responding to the findings in this report. His honour highlighted these concerns and extended an invitation to members of the profession to make a submission in response.

The Honourable Andrew Bell
Eighteenth Chief Justice of New South Wales, 2022 –
via Supreme Court of New South Wales webpage

I encourage readers, particularly practising lawyers, to peruse that report and consider its relevance to your own legal practice. Perhaps even make a submission to the LPAB with your concerns, reflections, insights, and experience.

A Personal Reflection

As a recently admitted NSW practitioner myself, though not a participant in this research, I can share and appreciate others’ likely frustration post-PLT and the intimidating reality in beginning the journey as a young lawyer.

The major concern emerging from this research is that the current PLT program fails to adequately equip students with the knowledge, skills, and competencies required for professional excellence. And if this is true for PLT, what does it suggest about the overall law curriculum from which it extends?

This gap became immediately apparent to me upon entering the profession. As a ‘second-generation’ lawyer, I was fortunate to have benefited from opportunities that offered invaluable guidance. Having worked with both barristers and solicitors during my PLT and early career–those whom I am most grateful–I received mentorship that provided me with essential skills which were not covered in my formal legal education.

It is unacceptable that not all graduates are afforded the same basic level of guidance and respect by supervisors or colleagues within the profession. It is an absolute privilege to be part of this great legal profession, and it is shameful that some might not recognise that privilege in this same light.

When opportune and appropriate to do so, we all ought to guide future lawyers, colleagues, and even opponents. This is not merely a matter of goodwill but rather a professional duty toward maintaining a competent, credible, and reputable profession.

Addressing this Gap

This gap in education and practice requires our urgent attention and reform.

To address an aspect of this problem, I will be speaking alongside Philippe Doyle Gray, Barrister-At-Law at 8 Wentworth Chambers, at the 2025 Australasian Law Academics Association Conference this July in our address titled “Evidence in a ‘Paperless’ Practice: Bridging the gap between theory and practice in legal education”.

Our address will focus on just one gap, specifically, how the Evidence Law compulsory unit fails to translate theoretical knowledge into professional “real-world” skills. We will explain that theory alone is insufficient in today’s legal landscape, particularly in an increasingly digital practice environment, and that graduands desperately need practical skills development before they enter into the workforce.

What You Can Do

While I have highlighted certain aspects that were revealed within the report, it contains many additional findings worthy of your attention, including issues around the high cost of completing PLT and the shift from face-to-face to online learning.

I strongly encourage all members of the profession to review the report in its entirety and take a keen interest in these issues. The quality of legal education directly impacts the quality of our profession.


  1. See report, 19. ↩︎
  2. See report, 32. ↩︎

The Yoorrook Justice Commission Report: Has Truth-Telling Met Its Mark?

By Imogen Stephenson

This post is part of a series of the best blog posts written by undergraduate law students enrolled in 2024 in Non-Adversarial Justice at Monash Law.

The establishment of the Yoorrook Justice Commission in 2021 as Australia’s first formal truth-telling process into historical and ongoing injustices experienced by First Nations people marked a significant milestone in the nation’s journey towards reconciliation.  Before it publishes its final report later in 2025, it is time to reflect on the Commission’s contributions and whether it has fulfilled its ambitious mandate.

Chaired by Professor Aunty Eleanor Bourke, a Wergaia/Wamba Wamba Elder, the Yoorrook Justice Commission was established in May 2021 with a mandate to investigate systemic injustice through First Nations people’s stories, experiences and concerns.  A key goal in the mandate was to determine the causes and consequences of systemic injustice (including the role of State policies and laws), and to determine which entities bear responsibility for the harm suffered by First Nations people.  In practice, the Commission had a critical focus on child protection and criminal justice systems, both of which are long-standing sources of trauma for First Nations communities as a direct result of colonisation.  Now, with the hearing process complete, the Commission’s success can be qualified by its reception by the public, and most importantly, First Nations leaders and communities.

Significance of the Commission’s success

The deep-rooted trauma experienced by First Nations people is a backdrop to legal disputes in many jurisdictions, with a particularly pronounced effect in Australia.  In addressing this issue, the Yoorrook Justice Commission has garnered attention for its use of trauma-informed platforms to listen to people’s stories in a receptive and understanding way.

Importantly, the success of this approach is not limited to First Nations matters.  On a general scale, the Commission is a good demonstration of how processes aimed at bringing people together can help to address complex issues, including those involving significant trauma.

Emotionally informed approach to truth-telling

An overarching success regarding the Commission’s hearing process was the use of a social and emotional wellbeing support model, to avoid re-traumatisation of vulnerable communities.  This emotional sensitivity encouraged engagement by First Nations people, ensuring their voices were heard across each Traditional Owner country in Victoria.  By engaging with this broad range of communities, the Commission ensured its work was widespread and inclusive.

A significant outcome of this emotionally-driven hearing process was (then) Victoria Police Chief Commissioner Shane Patton’s apology in his witness testimony, acknowledging that police uniform was a ‘symbol of fear’ for First Nations people.  He renewed a commitment to eliminating bias and racism against First Nations people within police ranks, and bluntly admitted to having no First Nations-led services in the department.  This public admission brought the existence of inequalities to the forefront of public consciousness, where they may otherwise have been viewed as ‘consigned to the past’.  From this perspective, the Commission’s public engagement with responsible institutions has launched critical steps towards the genuine reconciliation aspired to by the mandate.

A middle aged many on a black or dark navy police uniform sits at a desk. There is a microphone in front of him and some leaves on the table visible in front of him. The chair behind his has some kind of animal skin on it. He is clearly high ranking as there are metal insignia on his shoulders. his badge reads Shane Patton Chief Commissioner.  His hands are folded and he is looking to his right.

Image: Yoorrook Justice Commission, Shane Patton speaking at Yoorrook Justice Commission, Accessed on 26 March 2025, used under CC BY 3.0

Focus on child protection and criminal justice systems

The Commission’s most prominent area of inquiry has been into child protection and criminal justice systems, through the Yoorrook for Justice Report.  This report exposed how Western conceptions of family continue to perpetuate racist systems of child removal – echoing the trauma associated with the ‘stolen generation’.  In the report, the Commission called for significant changes such as transferring decision-making power, control, and resources to First Nations people in these systems.  The report also recommended abolishing detention for children under 16 and urged Victoria Police to consider the unique backgrounds and systemic factors affecting First Nations people when making decisions.  By identifying and addressing how interactions with the police significantly contribute to perceived systemic injustice, these recommendations directly respond to the mandate.  However, despite the promising narrative propagated by the Commission, these recommendations have been met with substantial controversy – both by the public and by the government in response. 

Criticism of the Commission

Overall, the Commission has indeed been met with support from the public.  As stated by Uncle Bobby Nicholls, a Yorta Yorta, Dja Dja Wurrung and Wadjabalok man and previous Director of the Victorian Aboriginal Child Care Agency, ‘With Yoorrook, that gives me faith that we will get answers’.

However, criticism of the Commission’s work has appeared from both First Nations people and other Australian voices.  Chris Meritt from the Rule of Law Institute of Australia criticised how the Yoorrook recommendations to introduce a First Nations-led system ‘would entrench racial division’, and how a ‘narrative of victimhood was set in train from the very beginning’ through the mandate itself. 

While this opinion is rooted in the European-Australian ‘rule of law’, its criticism of ‘victimhood’ is shared by several First Nations perspectives.  For instance, Nyunggai Warren Mundine, a Yuin, Bunjalung and Gumbaynggirr man and Executive Chairman of Nyungga Black Group Pty Ltd, has condemned the recommendation that the state’s police commissioner should understand the ‘role of Victoria Police in the dispossession, murder, and assimilation of First Peoples,’ by accusing the Commission of adopting a ‘grievance and victim approach.’ Mundine argues that such recommendations do not contribute to constructive solutions, and should instead consider the actions by First Nations people that cause them to be incarcerated: ‘What we look at in this area is the wrong target.  People look at incarceration rates.  We should be looking at lowering crime.  The majority of those in prison are there for serious violent crimes.’ Similarly, Dr Anthony Dillon, who identifies as an Aboriginal Australian man and is a researcher, commentator and practicing psychologist at Australian Catholic University, has described some of the recommendations as ‘way over the top,’ suggesting that allegations of racism can sometimes distract from the harm First Nations people inflict on each other.  These perspectives suggest that the root cause of First Nations people’s aggravated experiences in Australian legal system may go beyond what is acknowledged by the Commission.

From yet another First Nations perspective, some agree with the Commission’s routes of inquiry, yet question the constrictive framework for such an ambitious mandate.  Marcus Stewart, Nira illim bulluk man of the Taungurung Nation and the inaugural Co-Chair of the First Peoples’ Assembly of Victoria, encompassed this in the hard-hitting question: ‘How in a three-year period do you unpack 200-plus years of the impacts of colonialisation?’ This rushed investigation period may have further limited the depth of inquiry available to the Commission.

Despite these concerns about the institutional motivations and implementation of the Commission, Yoorrook continues to demonstrate a promising sense of integrity as an independent body.  The Commission has already obtained a year extension for its inquiries, and requested law-making to facilitate its operation, such as preserving confidentiality of truth-telling for at least 99 years. 

However, while the Commission represents a first step to cultural change, true success will only be achieved if the government is willing to rectify systemic issues – something that appears to be in question.

Disappointment with government response

Although the Commission’s activities in isolation have been generally well-received, the public has expressed disappointment surrounding the dissonance between the Commission’s objectives and government action.  The Allan Government has responded to Yoorrook’s 2023 Report with full support of less than 10% of the recommendations, and ‘in principle’ support of only half.  The government fully rejected three recommendations, including modifications to bail laws and raising the minimum age of criminal responsibility.

This unwillingness to support Commission-led changes has been met with backlash.  The Victorian Aboriginal Legal Service stated the response was ‘unworthy of the heart wrenching truths that were told at the Yoorrook Justice Commission’.  According to Nerita Waight, Yorta Yorta and Narrandjeri woman with Taungurung connections and CEO of the Victorian Aboriginal Legal Service, ‘Promises have been delayed or shelved, and there’s no clear direction coming from the Government.’

The government’s reluctance to implement change poses a significant hurdle for the continuation, and ultimate success, of the Commission’s objectives – as well as First Nations confidence in the state government. 

Far from a failure

The above criticisms and reluctance to follow Commission recommendations clearly mark a dissonance between the aspirational approach of the Commission and the actual bandwidth for change within the existing system. 

However, even in these circumstances, it is important to recognise the Commission’s pioneering success in initiating dialogue about truth and reconciliation in Victoria.  Its underlying motivation is to distil issues as perceived by First Nations people, acting as a mouthpiece for First Nations interests.  If the resulting message speaks of trauma, rage and victimisation, even if not immediately actionable within the current framework, the Commission can nonetheless be seen as fulfilling its purpose by relaying it to the government. 

The Commission holds the confidence of many First Nations peoples. There is strong hope for the future of including First Nations perspectives in policy-making. 

All Victorians have been invited to join Kerrupmara Gunditjmara, Yoorrook Justice Commission Deputy Chair, Travis Lovett in the Walk for Truth to walk 370 kilometres from Gunditjmara Country in Portland to the Victorian Parliament on Wurundjeri Woi-Wurrung Country in May and June 2025. The walk will bring together people from all walks of life to build shared understanding. It will create a space for people to have meaningful conversations, share stories, experiences and knowledge, and learn and explore more about the importance of truth telling in the State of Victoria. You can register here.

About the Author

Imogen Stephenson is a final-year student at Monash University, studying a double degree in Law (Hons) and Physics (Hons). She currently works as a paralegal in Intellectual Property at Corrs Chambers Westgarth and performs clinical data analysis at Cyban. She has developed a keen interest in non-adversarial justice and therapeutic dispute resolution through her studies with Associate Professor Becky Batagol at Monash.



					

The Artificially Intelligent RPS Negotiation and Mediation Coach

John Lande
This article has been republished and adapted with permission. The original publication can be located within Indisputably.

Until January 27, I hadn’t planned to develop an AI tool for dispute resolution. That changed when I Zoomed into a program where Susan Guthrie showed how AI could be used in mediation. A brief conversation at the end shifted from mediating disputes to improving writing – and that’s when a light bulb lit up in my head.

I soon created the RPS Negotiation and Mediation Coach (“RPS Coach”) tool, which is an outgrowth of the Real Practice Systems (RPS) Project. Although I originally focused on developing a tool just for writing, I quickly realized that it had many other potential uses, especially to help people deal with disputes.

RPS theory is designed to help attorneys and mediators help their clients make good decisions in negotiation and mediation. The goal is for parties to be as knowledgeable, confident, and assertive as possible when making decisions.

RPS Coach was “trained” on almost all of my substantive writings. It absorbed the RPS checklists, key dispute resolution resources, and a generous helping of practical theory – giving it a distinctive perspective compared to generic AI tools.

It is designed to address users’ needs with clear, practical suggestions understandable to both experts and laypersons. It creates checklists and strategies tailored to specific situations. It asks clarifying questions and invites users to ask follow-up questions.

This document describes the elements of RPS Coach, how it differs from off-the-shelf AI tools, and why you might want to test it out.

What Can RPS Coach Do For You? A Lot, It Turns Out

RPS Coach is designed to help many different users perform numerous tasks including but not limited to:

  • Attorneys planning strategy, preparing clients, and anticipating tough spots
  • Mediators preparing for mediation sessions and generating creative options
  • Disputing parties looking for help to make better-informed decisions
  • ADR program administrators developing rules, policies, and materials
  • Educators and trainers crafting syllabi, exercises, and simulations
  • Students and trainees sharpening their thinking and skills

Educators can use RPS Coach during class discussions. They also can use it to design and apply rubrics analyzing students’ exams and papers. Students and trainees can use it to help prepare for and participate in simulations and to write course papers.

Want to See if You Can Benefit From RPS Coach?

Check it out.  Here’s a link to access RPS Coach. To use it, you must subscribe to ChatGPT, possibly using a free subscription. Be sure to read the description so you understand how it works.  It’s still a work in progress – and I’d love your feedback.

Live Field Test

Curious how it performs with real-world issues? Hiro Aragaki, the director of the Center for Negotiation and Dispute Resolution at UC Law San Francisco, kindly invited me to give a talk where I demonstrated the RPS Coach. After describing RPS theory and the RPS Coach, I invited people to pose questions to test the tool.

Hiro started by describing a case he mediated in which the parties reached agreement on the substance of their disagreement but deadlocked about a confidentiality provision to include in a mediated agreement.

A student asked about how one could apply experiences from the 9/11 Victim Compensation Fund to issues arising from the recent LA fires.

Another student asked if arbitration law allows companies to extend arbitration clauses to disputes unrelated to the original agreement.

Here’s the chat, the powerpoint of my presentation, and a 50-minute YouTube video of the session.

So What Did We Learn?

Mediation Coaching and De-Briefing. RPS Coach offered solid suggestions to handle the deadlock over the confidentiality clause. Hiro had tried some of these ideas but not others. That’s exactly the kind of “second brain” support the tool was designed to provide.

In this situation, RPS Coach essentially de-briefed the case. If Hiro used it during a mediation session, it might have suggested some options that he could have discussed with the parties.

Parties also can use the tool in mediated and unmediated negotiations. They might use it individually, in consultations with their attorneys, in private sessions with mediators (aka caucus), and/or in joint mediation sessions.

Here’s an intriguing recent study, When AI Joins the Table:  How Large Language Models Transform Negotiations, finding that when both parties used AI, it produced “84.4% higher joint gains compared to non-assisted negotiations. This improvement came with increased information sharing (+28.7%), creative solution development (+58.5%), and value creation (+45.3%).”

Assistance Analyzing Issues and Writing Papers. RPS Coach also did a great job developing insights about compensation related to the LA fires based on the experience of the September 11 Victim Compensation Fund. The first prompt was pretty general, and RPS Coach provided a list of practical resources for injured parties to seek benefits. I asked a follow-up question about dispute system design insights from the September 11 Victim Compensation Fund experience that would inform policy makers about how best to deal with the LA fires, and it produced a helpful outline suitable for writing a paper.

To get the best out of RPS Coach – or any AI tool – you may need to play a bit of conversational ping pong. AI tools may not “understand” what you are asking, and they often provide fairly short answers. Ask clarifying questions and test their assumptions.

I can attest that RPS Coach is a very good editor. I have fed it drafts and taken many of its good suggestions. Indeed, I have repeated the process with several successive drafts, and it provided incremental improvements each time.

Using the Right Tool. RPS Coach provided a plausible sounding response to the question about arbitration law, but there was some question whether it was accurate, particularly some of the citations.

RPS Coach is not the right tool to answer this question. It was designed to help with negotiation and mediation, not arbitration and not about legal rules. Despite its lack of training, it provided some plausible responses presumably based on material on the internet. I assume that AI tools in Westlaw and Lexis would provide much better responses about arbitration law.

AI tools can provide good responses – and people always should evaluate the responses and use their judgment in deciding what to do with them.

Build Your Own AI Tool. Many readers of this blog have written valuable publications that you can use to train your own tool. For example, some of you are arbitration experts and could develop your own tools that would have provided better responses to the arbitration law question. You’ve already done the hard part – writing useful, insightful material. Why not put it to work? You can create a tool solely for your own use or make it available to others.

Coming Attractions (Sorry, No Popcorn)

Developing RPS Coach has been quite an education for me. And it’s not over. I plan to write more blog posts about what I learn in the process and how you might benefit from RPS Coach in your work.

Stay tuned.